789q is committed to providing a safe, fair, and enjoyable gaming environment for all Pakistani players. Gaming should always be entertainment — never a source of financial stress or personal harm. This page explains the tools, resources, and commitments 789q has in place to help you stay in control.
At 789q, we genuinely believe that responsible gaming is not a compliance exercise — it's a core part of who we are as a platform. Every feature we build, every promotion we run, and every tool we provide is designed with the long-term wellbeing of our players in mind. That's not a marketing line. It's a genuine operational commitment backed by real account-level tools that Pakistani players can access at any time.
Online betting and casino games carry an inherent element of financial risk. No strategy, no system, and no "lucky streak" guarantees a profit. At 789q, we want you to understand this clearly before you play, not after. The house always maintains a mathematical edge across all games in the long run — that's the honest reality of online gaming, and we will never pretend otherwise.
What 789q can guarantee is that your data is protected, our games use certified random number generators, our live dealer games use professionally trained and audited dealers, and our support team is available around the clock if you need help managing your gaming activity. We also guarantee that if you ask for self-exclusion, we will process it immediately — no cooldown periods, no barriers, no persuasion tactics.
The responsible gaming tools described on this page are not hidden in obscure menus. They are accessible directly from your 789q account settings. We encourage every 789q player — from Karachi to Lahore to Islamabad — to use them proactively, not just when things have already gone wrong.
Set a fixed entertainment budget in PKR before you start playing. When that budget is spent, stop — regardless of whether you're winning or losing.
It's easy to lose track of time when you're engaged in a live cricket match or a live casino session. Use 789q's session timer to set hard limits.
Trying to win back money you've lost by placing larger or riskier bets is one of the most common paths to problem gambling. If you're down, step away.
Emotional states — whether stress, grief, financial anxiety, or even euphoria — impair decision-making and make loss-chasing more likely.
If you find yourself hiding your gaming activity from family members, that's a significant warning sign worth reflecting on honestly.
All of the following tools are built into your 789q account and available at any time from the Account Settings section. You do not need to contact support to use them — though support is also available 24/7 if you need assistance.
Set a maximum deposit amount per day, per week, or per month directly in your 789q account. Once set, a limit can only be lowered immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before taking effect — by design.
Set a cap on how much you are willing to lose on 789q in a given period. Once you reach your loss limit for the day, week, or month, further play is automatically suspended until the limit period resets or you choose to lower the limit.
Configure in-session time alerts that notify you when you've been playing for 30, 60, or 90 minutes. When the limit is reached, 789q will display a reminder and give you the option to end your session.
Enable timed pop-up reminders during active gaming sessions that display how long you've been playing, your net wins or losses for the session, and a prompt to decide whether to continue or stop.
If you need a short break from 789q, you can set a cooling-off period of 1, 7, 14, or 30 days. During this period your account will be inaccessible for gaming. The cooling-off period cannot be reversed once activated.
Request a temporary exclusion of 6 months, 1 year, 2 years, or 5 years — or a permanent self-exclusion with no end date. 789q processes self-exclusion requests immediately, with no cooling-off period and no attempts to change your decision.
789q strictly prohibits access to the platform by anyone under the age of 18. This is not a guideline — it is an absolute requirement. Creating an account, depositing funds, placing bets, or playing any game on 789q is only permitted for adults aged 18 and above.
789q enforces this through mandatory date-of-birth collection at registration and Know Your Customer (KYC) age verification for all players who reach applicable withdrawal thresholds. 789q may require age verification at any point and will immediately suspend any account where the user cannot confirm they are of legal age.
If you are a parent or guardian and you believe that a minor in your household may have accessed 789q, please contact 789q support immediately. We will take prompt action including account closure and deletion of any data collected.
If you feel that your gaming at 789q has become a problem, self-exclusion is the most powerful tool available. Here is exactly what happens when you self-exclude on 789q:
Go to Account Settings on 789q and select "Responsible Gaming" then "Self-Exclusion." Choose your exclusion duration or select permanent exclusion.
Your 789q account is locked for gaming immediately — no delay, no confirmation window designed to make you reconsider. Any pending bets are settled normally.
789q will immediately remove you from all promotional mailing lists and will not send you any bonus offers, match-day promotions, or re-engagement messages during your exclusion period.
Any remaining balance in your 789q account at the time of self-exclusion will be processed for withdrawal to your registered payment method, subject to standard KYC requirements.
Self-exclusion periods cannot be shortened. If you selected a 6-month exclusion, that exclusion remains in place for the full 6 months regardless of any requests to reverse it.
Problem gambling develops gradually and can be difficult to recognise from the inside. The following are common warning signs. If several of these apply to you or someone you know, please take them seriously.
Spending more money on gambling than you planned or can afford, particularly in PKR amounts that affect daily household expenses.
Chasing losses — placing bigger or riskier bets to try to win back money already lost rather than accepting the loss and stepping away.
Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down on your gambling activity.
Hiding or being dishonest about the amount of time or money you spend on gambling — from family members, friends, or yourself.
Using gambling as a way to escape from stress, depression, relationship problems, work pressure, or other negative emotional states.
Gambling is affecting your work, studies, health, relationships, or financial stability — and yet you continue or feel unable to stop.
Borrowing money, selling personal items, or using credit to fund gambling activity — at any level, this is a serious warning sign.
You've tried to reduce or stop gambling before and found that you couldn't maintain those limits despite genuinely wanting to.
You think about gambling constantly — planning your next session, reliving past wins or losses, or calculating what you need to bet to break even.
Answer these questions honestly. If you answer "Yes" to three or more, 789q strongly recommends taking a break and using the responsible gaming tools in your account.
789q enforces age restrictions at registration, at KYC verification, and through ongoing account monitoring. No one under 18 is permitted to use 789q under any circumstances.
789q's internal systems monitor for patterns that may indicate problem gambling behaviour — such as rapidly increasing deposit frequency, unusual session durations, or repeated late-night activity.
The 789q support team is available around the clock. If you need to discuss your gaming activity, set a limit, or request exclusion, our team is always reachable and will treat your situation with full confidentiality.
789q does not send promotional emails or bonus offers to players who have activated self-exclusion, set cooling-off periods, or contacted us with responsible gaming concerns.
All betting odds and game RTPs on 789q are transparent. We do not manipulate game outcomes. RNG games are certified by independent auditors, and live casino games use internationally accredited providers.
Your 789q account balance is your money. 789q maintains segregated player funds and processes withdrawal requests promptly. Your funds are not used for platform operational expenses.
If you're ready to enjoy cricket betting, live casino, and slots in a responsible way, 789q is here for you. Set your limits before your first deposit and enjoy gaming the right way.
Create a 789q Account18+ only. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools or contact 789q support immediately.