Your privacy matters to 789q. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
789q ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the 789q Platform at 789q.bio. This Privacy Policy describes our practices with respect to the collection, use, disclosure, retention, and protection of personal information in connection with the 789q website, games, betting markets, casino services, promotions, and all associated features (collectively, the "789q Platform").
This policy applies to all registered and unregistered users who access the 789q Platform, regardless of the device or method of access. It should be read in conjunction with the 789q Terms & Conditions, which govern the overall relationship between 789q and its users.
789q recognises that trust is foundational to the relationship between an online gaming platform and its players. We do not sell your personal data to third-party advertisers. We do not use your data for purposes beyond what is described in this policy. We collect only what we need to operate the platform safely, legally, and effectively.
789q collects personal data from you through three primary channels: information you provide directly, information collected automatically, and information obtained from third parties for verification purposes.
789q processes your personal data only for the purposes set out below. We rely on one of several legal bases for each purpose: contract performance, legal obligation, legitimate interest, or consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration details, login activity | Contract performance |
| Processing deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Age and identity verification (KYC) | Identity documents, date of birth | Legal obligation |
| Fraud prevention and AML compliance | Transaction data, IP address, device fingerprint | Legal obligation / Legitimate interest |
| Customer support | Communications history, account details | Contract performance |
| Responsible gaming monitoring | Betting patterns, deposit/withdrawal history | Legal obligation / Legitimate interest |
| Platform security and abuse prevention | Device data, IP address, login patterns | Legitimate interest |
| Promotional communications (with consent) | Email address, gaming preferences | Consent |
| Analytics and platform improvement | Usage data, navigation data (anonymised) | Legitimate interest |
789q will not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.
789q does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. We share your data only in the following limited circumstances:
789q engages trusted third-party service providers to support platform operations. These include KYC verification providers, payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), fraud detection services, cloud hosting infrastructure, and customer support software. All such providers are contractually required to process your data only as instructed by 789q and to maintain appropriate security standards.
When you play a game on the 789q Platform — such as a live casino game from Evolution or a slot from Pragmatic Play — the game provider may receive a pseudonymous player identifier and relevant session data to operate the game. Game providers do not receive your full identity data.
789q may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required by law, where necessary to prevent fraud or money laundering, or where necessary to protect the legal rights of 789q or its users.
In the event that 789q undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will provide notice of any such transfer that affects your data rights.
789q retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as required by applicable law, or as otherwise described in this policy.
789q implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While 789q takes all reasonable steps to secure your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own 789q account credentials.
Subject to applicable law, you have the following rights with respect to the personal data that 789q holds about you:
To exercise any of these rights, contact 789q support at [email protected]. Include your registered username and a clear description of your request. 789q will respond within 30 days.
The 789q Platform is strictly for users aged 18 years and over. 789q does not knowingly collect, use, or retain personal data from anyone under the age of 18. If 789q becomes aware that a minor has provided personal data or created an account, we will immediately close the account, delete the associated data, and take any further action required by applicable law.
If you believe that a person under 18 may have accessed 789q using your account or registered their own account, please contact 789q support immediately.
789q uses cookies and similar tracking technologies to provide core platform functionality, maintain your login session, remember your preferences, and collect anonymised analytics data to improve the Platform.
789q does not use third-party advertising cookies or allow external ad networks to track you across other websites via 789q. You may manage cookie preferences through your browser settings, though disabling essential cookies will impair your ability to use the 789q Platform.
789q's primary infrastructure is hosted in data centres with strong data protection standards. Some of 789q's third-party service providers — including game providers and identity verification systems — may process your data outside Pakistan. In all such cases, 789q ensures that appropriate contractual protections are in place to safeguard your data to a standard equivalent to the protections described in this policy.
789q reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered players via email or an in-platform notification at least 14 days prior to the change taking effect where practicable. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the 789q Platform after publication of updated Terms constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints about the way 789q handles your personal data, or if you wish to exercise any of your data rights, please contact the 789q data protection team. We aim to respond to all privacy-related enquiries within 30 days.
Contact: [email protected]
Please include your registered username and a concise description of your query to help us respond as efficiently as possible.
Your data is in safe hands at 789q. Join thousands of Pakistani players enjoying cricket betting, live casino, and more — with full confidence in how your information is handled.
Create Your 789q Account18+ only. Please ensure online gaming is permitted under applicable local laws before registering.